Information We Collect
We collect information that you provide directly to us, as well as information gathered automatically when you use our site:
- Account & Contact Information: name, email address, phone number, billing and shipping address.
- Payment Information: payment card details and billing information, processed securely through our payment providers (Stripe and Authorize.net). We do not store full card numbers on our servers.
- Order & Subscription Data: purchase history, subscription plans, renewal dates, and related transaction records.
- Technical Data: IP address, browser type, device information, and pages visited, collected automatically through cookies and similar technologies.
How We Use Your Information
We use the information we collect to:
- Process and fulfill orders, subscriptions, and payments
- Create and manage your account
- Communicate with you about orders, updates, and support requests
- Improve our website, products, and services
- Send marketing communications, where you have opted in (you may unsubscribe at any time)
- Detect, prevent, and address fraud, security, or technical issues
- Comply with legal obligations
Cookies & Tracking Technologies
We use cookies and similar tracking technologies to operate our website, remember your preferences, and analyze site traffic. You can control cookies through your browser settings and our cookie consent banner. Disabling certain cookies may affect the functionality of our site.
Payment & Subscription Processing
Payments and recurring subscription billing are handled by trusted third-party payment processors, including Stripe and Authorize.net. These providers collect and process your payment information directly in accordance with their own privacy policies and security standards (including PCI-DSS compliance). We retain only limited billing details necessary to manage your orders and subscriptions.
How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: payment processors, email/SMTP delivery services, hosting, and analytics providers who help us operate our business
- Legal Authorities: when required by law, regulation, or legal process
- Business Transfers: in connection with a merger, acquisition, or sale of assets
All third parties we work with are required to protect your information and use it only for the purposes we specify.
Data Retention & Security
We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. We implement reasonable technical and organizational measures, including security plugins and monitoring, to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission or storage is 100% secure.
Your Rights & Choices
Depending on your location, you may have the right to:
- Access, correct, or delete the personal information we hold about you
- Object to or restrict certain processing of your data
- Withdraw consent for marketing communications at any time
- Request a copy of your data in a portable format
To exercise any of these rights, please contact us using the details below.
Third-Party Links & Services
Our website may contain links to third-party websites or integrate third-party services. We are not responsible for the privacy practices or content of these third parties, and we encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it promptly.
Changes to This Policy & Contact Us
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post the updated policy on this page with a revised effective date.
If you have any questions about this Privacy Policy or how we handle your information, please contact us through our website.