BizApp247
Operated by Baytech Companies, LLC
Last Updated: 03/01/2026
This SMS Messaging Policy (“Policy”) governs the use of text messaging, SMS, MMS, automated messaging, and related communications services made available through BizApp247, a platform operated by Baytech Companies, LLC (“Baytech,” “BizApp247,” “we,” “us,” or “our”).
BizApp247 provides technology, integrations, automation tools, and messaging capabilities that may allow businesses and users of the platform to send and receive text messages and related communications. BizApp247 operates as a software integration and white-label platform service and relies upon third-party telecommunications providers, aggregators, carriers, and underlying software infrastructure to deliver messaging functionality.
By using the SMS or messaging features of BizApp247, each customer, subscriber, account holder, business user, or sender (“Customer,” “User,” or “Sender”) agrees to comply with this Policy and all applicable laws, carrier rules, messaging requirements, and platform standards.
This Policy applies to all messaging activity conducted through BizApp247, including but not limited to:
• SMS text messages
• MMS messages
• automated text messages
• customer care messages
• appointment reminders
• account notifications
• marketing messages
• drip campaigns
• workflow-generated messages
• AI-assisted messaging
• broadcast messages
• follow-up communications
BizApp247 and Baytech Companies, LLC do not share customer opt-in information, including phone numbers, mobile numbers, consent records, or text messaging originator opt-in data, with affiliates or third parties for marketing, promotional, or unrelated advertising purposes.
All text messaging originator opt-in data, consent records, and messaging compliance records are treated as confidential and are maintained for lawful messaging operations, compliance, auditing, support, and delivery purposes only.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information may be shared only with subcontractors, service providers, aggregators, carriers, and vendors strictly as necessary to support messaging operations, customer service, compliance functions, platform delivery, routing, registration, authentication, and related support services.
All other categories of use exclude text messaging originator opt-in data and consent. Such information will not be shared with third parties except as necessary to deliver the text messaging services or as required by law.
BizApp247 makes messaging capabilities available through a software platform operated by Baytech Companies, LLC. Messaging services may depend on or be routed through third-party infrastructure, including but not limited to:
• telecommunications carriers
• messaging aggregators
• short code or long code providers
• toll-free verification providers
• A2P 10DLC registration systems
• third-party software vendors
• platform infrastructure providers
• cloud service providers
Baytech does not own or control the carrier networks, telecommunications infrastructure, routing systems, or third-party platform code responsible for final message delivery.
Accordingly, Baytech does not guarantee:
• message delivery
• message timing
• route availability
• carrier approval
• campaign approval
• throughput
• uninterrupted messaging access
• successful A2P registration
• continued carrier acceptance
Messaging availability is dependent upon third-party infrastructure and carrier decisions, each of which is outside the direct control of Baytech.
2. Customer Responsibility for Compliance
Each Customer using BizApp247 messaging tools is solely responsible for ensuring that all messaging activity complies with all applicable laws, regulations, rules, carrier requirements, and industry standards, including but not limited to:
• Telephone Consumer Protection Act (TCPA)
• CAN-SPAM Act, where applicable
• FCC regulations
• CTIA Messaging Principles and Best Practices
• carrier messaging requirements
• A2P 10DLC registration requirements
• state telemarketing laws
• privacy and consumer protection laws
• rules governing automated communications
• laws regarding minors, protected classes, and unlawful content
Customer is solely responsible for all messages sent from its account, by its users, through its workflows, by its automations, through connected numbers, or by any AI, bot, employee, agent, contractor, or system acting on its behalf.
Baytech is not the sender of Customer messages and shall not be considered the legal originator of Customer communications merely because messaging tools are made available through the platform.
Customer may only send SMS or MMS messages to recipients who have provided the level of consent required by applicable law and carrier policy.
Customer must obtain proper consent before sending any text message, including but not limited to:
• customer care messages where consent is required
• marketing text messages
• workflow automation texts
• appointment reminders
• promotional follow-up messages
• AI-assisted message sequences
• reactivation campaigns
• lead nurturing texts
Where applicable, Customer must obtain prior express written consent before sending marketing or promotional text messages using automated technology.
Customer shall maintain verifiable records of consent, including where applicable:
• web form submissions
• checkbox consent records
• timestamps
• IP addresses
• consent language presented at opt-in
• source URLs
• text keyword opt-ins
• signed agreements
• CRM consent logs
• screenshots or archived form records
Baytech reserves the right to request proof of consent at any time. Failure to provide satisfactory evidence of consent may result in immediate suspension or termination of messaging privileges or the account itself.
All messaging campaigns must provide recipients with a functional method to opt out of future communications.
Customers must honor unsubscribe requests immediately or within the time required by applicable law and carrier policy.
At a minimum, recipients must be able to opt out by replying:
STOP
Customers must also support:
HELP
for assistance where required or appropriate.
Where applicable, Customers must include proper disclosure language in signup forms and campaigns, including but not limited to:
• message frequency disclosures
• message and data rate disclosures
• consent language
• privacy policy references
• terms references
Failure to maintain compliant opt-out handling may result in immediate suspension or termination.
Customers may not use BizApp247 messaging tools for unlawful, abusive, deceptive, or non-compliant messaging activity.
Prohibited uses include but are not limited to:
• spam
• purchased lists
• scraped lists
• harvested numbers
• lead lists obtained without lawful consent
• misleading or deceptive content
• phishing or fraud
• illegal telemarketing
• unlawful debt collection messaging
• harassment or threats
• unlawful adult content
• unlawful messaging involving minors
• discriminatory or hateful content
• prohibited regulated products where not allowed
• messages that violate carrier rules or third-party platform rules
Customer is solely responsible for all message content sent through the platform.
Baytech reserves the right to block, suspend, review, restrict, or terminate messaging campaigns or accounts that appear to violate applicable rules or pose risk to the platform, carriers, or third parties.
BizApp247 may require Customers to provide business registration information, including but not limited to:
• legal business name
• EIN or tax identification number
• address
• website
• use case description
• sample messages
• opt-in method details
• privacy policy
• terms and conditions
• campaign information
Customer acknowledges that A2P 10DLC and related messaging registrations are tied to the identity of the Customer’s business and, in many cases, to the Customer’s EIN or business registration credentials.
Customer further acknowledges and agrees that:
• the Customer is solely responsible for the accuracy and truthfulness of the registration data submitted
• the Customer is solely responsible for maintaining lawful and compliant messaging behavior once approved
• the Customer’s EIN and business identity may be used by carriers, aggregators, or registration bodies to evaluate future messaging approval or rejection decisions
• violations committed by Customer under its EIN, brand registration, use case, or campaign registration may cause future denials, suspensions, restrictions, or blacklisting with carriers or other providers
Baytech shall have no liability whatsoever for any denial, revocation, rejection, suspension, carrier restriction, registration failure, brand score impact, trust score impact, messaging block, or future inability of Customer to obtain approval under the same EIN, legal entity, or brand with BizApp247, Baytech, or any other carrier, provider, or platform.
Customer expressly agrees that any damage resulting from:
• false registration information
• non-compliant message practices
• carrier complaints
• spam reports
• opt-in failures
• content violations
• throughput abuse
• prohibited use case violations
• trust score deterioration
• EIN-based or brand-based registration penalties
shall be the sole responsibility of the Customer.
Customer agrees to defend, indemnify, and hold harmless Baytech from any claim, complaint, investigation, loss, fine, penalty, lost opportunity, reputational damage, or registration issue arising from Customer’s conduct under its EIN, brand, or messaging profile.
Customer acknowledges that carriers, aggregators, and third-party infrastructure providers may, at any time and in their sole discretion:
• reject registration applications
• suspend campaigns
• filter messages
• block content
• change throughput
• impose compliance reviews
• revoke approvals
• require re-registration
• alter eligibility standards
• deny message delivery
Baytech does not control these decisions and makes no warranty that any Customer, number, campaign, use case, or business will be approved or remain approved.
Baytech shall not be liable for:
• carrier filtering
• carrier blocking
• delayed delivery
• non-delivery
• campaign rejection
• brand registration denial
• toll-free verification denial
• A2P 10DLC suspension
• EIN-related or brand-related registration issues
• loss of approved status
• increased fees or penalties imposed by carriers or vendors
In connection with SMS and messaging services, BizApp247 may collect and maintain information including:
• name
• email address
• phone number
• physical or mailing address
• business name
• business EIN or tax information where required for registration
• payment-related information where applicable
• messaging opt-in records
• messaging opt-out records
• timestamps and source records for consent
• IP address
• browser type
• device information
• website usage patterns
• routing and delivery metadata
• cookies and similar technologies
• records of inquiries and service requests
• appointment details and preferences
• messaging history
• service history
• campaign records
• support tickets
• consent and revocation logs
This information may be used to support compliance, account administration, fraud prevention, support, delivery, troubleshooting, auditing, and lawful operation of messaging services.
BizApp247 may use messaging-related information to:
• provide and improve messaging services
• process transactions and subscriptions
• communicate with Customers regarding support, compliance, billing, and setup
• maintain records of consent and communication preferences
• support A2P 10DLC and campaign registration
• prevent fraud, spam, and abuse
• audit compliance with platform rules and laws
• investigate complaints or carrier inquiries
• maintain platform security and service reliability
Baytech may also use information to respond to lawful inquiries, enforce platform terms, and protect platform integrity.
BizApp247 does not sell, rent, or trade messaging opt-in data, consent records, or mobile numbers for marketing purposes.
We may share information only in limited circumstances, including:
We may share necessary information with trusted service providers who support our operations, including:
• payment processors
• customer support vendors
• messaging aggregators
• telecommunications carriers
• registration vendors
• compliance service providers
• infrastructure providers
These service providers are contractually required to maintain confidentiality and use information only for lawful support of the services.
We may disclose information when necessary to:
• comply with law
• respond to lawful court orders or legal process
• protect our rights or property
• investigate fraud or abuse
• protect users, the public, or the platform
If BizApp247 or Baytech undergoes a merger, acquisition, restructuring, or asset sale, relevant data may be transferred as part of that transaction, subject to applicable law.
All of the above categories exclude text messaging originator opt-in data and consent from sharing for marketing or promotional purposes. Such data will not be shared with third parties except aggregators, carriers, and providers necessary to deliver the messaging service, support compliance, or comply with law.
BizApp247 implements commercially reasonable administrative, technical, and physical safeguards intended to protect messaging-related information and consent records.
Security measures may include:
• encryption of sensitive data in transit and at rest where applicable
• secure access controls
• authentication protocols
• logging and monitoring
• periodic updates and security maintenance
• employee training
• backup and disaster recovery measures
Despite these measures, no system can be guaranteed to be 100% secure. Baytech does not warrant absolute security of messaging systems, telecommunications networks, or stored information.
Message frequency varies depending on the Customer’s use case, workflows, campaigns, and recipient interactions.
Standard message and data rates may apply based on a recipient’s carrier plan.
Carriers are not liable for delayed or undelivered messages.
Customers using the platform are responsible for properly disclosing message frequency and applicable terms to their recipients where required by law or carrier policy.
Customers using BizApp247 messaging services may be required to maintain and publish current, accurate, and legally sufficient:
• privacy policies
• terms and conditions
• SMS messaging disclosures
• consent language on forms
• opt-in documentation
• campaign descriptions
Customer is solely responsible for the accuracy, legality, and completeness of these public-facing disclosures.
Baytech may provide examples or guidance, but Baytech is not the Customer’s law firm and is not responsible for ensuring the Customer’s business-specific legal compliance.
If Baytech determines, in its sole discretion, that a Customer has violated this Policy, carrier rules, law, or the platform’s acceptable use rules, Baytech may take any action it deems appropriate, including:
• issuing warnings
• suspending messaging access
• disabling numbers
• pausing campaigns
• removing workflows
• terminating accounts
• refusing future service
• reporting abuse to carriers, aggregators, vendors, or legal authorities
Serious or repeated violations may result in permanent termination without refund.
Customer acknowledges that some violations may permanently affect the Customer’s ability to obtain future messaging approval from carriers or vendors, particularly where violations are associated with the Customer’s EIN, brand registration, or legal business identity.
Baytech shall be held harmless from any such consequences.
Customer agrees to defend, indemnify, and hold harmless Baytech Companies, LLC, BizApp247, and their owners, officers, directors, employees, contractors, agents, affiliates, successors, and assigns from and against any and all claims, complaints, carrier actions, regulatory investigations, fines, penalties, damages, losses, liabilities, judgments, settlements, costs, and expenses, including attorneys’ fees, arising out of or relating to:
• Customer’s messaging activity
• Customer’s content
• lack of valid consent
• unlawful telemarketing
• TCPA claims
• CTIA or carrier complaints
• spam complaints
• registration issues tied to Customer’s EIN, brand, or campaign
• violations of this Policy
• inaccurate or false registration information
• misuse of automations, workflows, or AI messaging tools
This indemnification obligation survives termination of the account and this Policy.
To the maximum extent permitted by law, Baytech shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from or related to messaging services, including but not limited to:
• lost profits
• lost business opportunities
• campaign rejection
• delayed or undelivered messages
• carrier blocks
• loss of registration status
• EIN-based approval issues
• trust score or brand score impacts
• inability to send messages in the future
• account suspension
• message filtering
• regulatory investigations
Baytech’s total liability, if any, shall not exceed the amount paid by Customer to Baytech for the applicable messaging-related services during the three (3) months preceding the event giving rise to the claim.
Where applicable, individuals may have the right to:
• opt out of SMS communications by replying STOP
• request help by replying HELP
• request access to their personal information where required by law
• request correction or deletion where applicable and permitted
• withdraw consent for future communications
Customers using the platform are responsible for honoring recipient rights and requests as required by law.
BizApp247 websites or communications may contain links to third-party websites or services.
Baytech is not responsible for the privacy or messaging practices of third-party sites or services and encourages users to review their policies independently.
Baytech may update this SMS Messaging Policy from time to time.
The latest version will be posted on the BizApp247 website with the updated effective date.
Continued use of BizApp247 messaging services after such updates constitutes acceptance of the revised Policy.
Customers using BizApp247 messaging services acknowledge and agree that compliance with messaging laws, privacy laws, and telecommunications regulations requires proper disclosures to recipients and users of the Customer’s website, landing pages, forms, and marketing funnels.
Accordingly, all Customers who use BizApp247 for SMS messaging, automation messaging, lead capture, appointment scheduling, customer communication, or marketing communications are responsible for maintaining the following publicly accessible legal documents on any website, landing page, funnel, or form used in connection with BizApp247 services:
• Terms of Service
• Privacy Policy
• SMS Messaging Policy or SMS Privacy Policy
• Acceptable Use Policy
These documents must be clearly accessible to visitors and recipients and must accurately describe how the Customer collects, processes, stores, and communicates with user data.
Customers acknowledge that these policies are required to comply with telecommunications regulations, privacy laws, and carrier messaging policies.
Customers must clearly display links to their legal policies on their websites, landing pages, or funnels.
At a minimum, the following links must appear in a visible location such as the website footer or landing page footer:
• Terms of Service
• Privacy Policy
• SMS Messaging Policy or SMS Privacy Terms
• Acceptable Use Policy
These links must remain active, publicly accessible, and visible to visitors.
Customers acknowledge that telecommunications carriers and messaging providers may review such policies when evaluating messaging campaigns or compliance status.
Failure to maintain accessible legal policies may result in message filtering, campaign rejection, suspension, or termination of messaging capabilities.
Any website form, funnel form, landing page form, popup form, or lead capture form used in connection with BizApp247 messaging services must clearly disclose messaging consent language to users prior to submission.
All forms must include clear disclosures stating that:
• the user is providing consent to receive communications where applicable
• message frequency may vary
• message and data rates may apply
• the user may opt out at any time by replying STOP
• the user may reply HELP for assistance
Additionally, forms must provide visible links to the Customer’s:
• Privacy Policy
• Terms of Service
These links must be located directly on or near the form submission area.
Customers who utilize the BizApp247 form generator or form builder tools acknowledge that forms used to collect contact information must include legally sufficient consent language.
All BizApp247 forms used to collect personal information or phone numbers must include required consent elements where applicable.
Customers are strongly encouraged to implement confirmation language or checkbox acknowledgment where appropriate indicating that the user accepts the applicable Terms of Service and Privacy Policy before submitting the form.
Customers are responsible for ensuring that their forms, disclosures, and consent processes comply with all applicable laws and carrier requirements.
Customers are solely responsible for ensuring that their websites, landing pages, funnels, marketing campaigns, messaging content, and data collection practices comply with all applicable laws and regulations.
This includes, but is not limited to compliance with:
• Telephone Consumer Protection Act (TCPA)
• CAN-SPAM Act
• CTIA Messaging Principles and Best Practices
• Federal Communications Commission (FCC) regulations
• state telemarketing laws
• consumer privacy laws
• data protection laws
Baytech Companies, LLC, operating BizApp247, provides technology tools and integration services but does not provide legal advice regarding compliance obligations.
Customers are responsible for drafting, maintaining, reviewing, and updating their own legal policies and disclosures.
Customers are strongly encouraged to consult with qualified legal counsel to review their:
• Terms of Service
• Privacy Policy
• SMS Messaging Policy
• Acceptable Use Policy
• form consent language
• messaging compliance procedures
Legal counsel should confirm that such documents and practices meet the requirements applicable to the Customer’s industry, jurisdiction, and business model.
Baytech Companies, LLC, operating BizApp247, may provide examples, templates, or guidance regarding privacy disclosures or messaging policies for informational purposes only.
However, Baytech:
• does not review Customer legal policies
• does not approve Customer legal policies
• does not audit Customer compliance practices
• does not provide legal advice
• does not assume responsibility for Customer policy wording
• does not assume responsibility for Customer compliance
Customers acknowledge and agree that Baytech shall not be liable for any claims, damages, regulatory actions, lawsuits, penalties, or liabilities arising from:
• Customer messaging practices
• Customer website policies
• Customer failure to maintain required disclosures
• Customer failure to obtain valid consent
• Customer misuse of messaging tools
Customer agrees to defend, indemnify, and hold harmless Baytech Companies, LLC from any such claims or liabilities.
BizApp247 maintains a strict zero tolerance policy regarding spam and unsolicited messaging.
Any Customer found using the BizApp247 platform to send unsolicited communications, spam messages, or messages without proper consent may have their account suspended or terminated immediately without notice and without refund.
Spam includes, but is not limited to:
• sending messages to recipients who have not explicitly opted in
• sending messages to purchased or rented contact lists
• sending messages to scraped or harvested phone numbers
• sending marketing communications without proper consent
• ignoring or circumventing unsubscribe or STOP requests
• sending deceptive or misleading marketing messages
• disguising sender identity or business purpose
• repeatedly contacting recipients who have opted out
BizApp247 enforces strict compliance with messaging laws and carrier requirements including but not limited to:
• Telephone Consumer Protection Act (TCPA)
• CAN-SPAM Act
• CTIA Messaging Principles and Best Practices
• Federal Communications Commission (FCC) regulations
• A2P 10DLC messaging standards
Customers must obtain the appropriate level of consent before sending communications.
A preexisting business relationship alone does not constitute consent to send automated or marketing text messages.
Consent must be obtained through lawful methods such as:
• website forms
• written agreements
• text message keyword opt-ins
• confirmed subscription processes
• electronic signatures compliant with the E-SIGN Act
Customers must maintain documentation proving consent and must provide such documentation upon request.
Failure to provide consent records may result in immediate suspension of messaging services.
All recipients must have the ability to opt out of messaging communications.
Customers must honor unsubscribe requests immediately.
Recipients must be able to opt out using commonly recognized commands including:
STOP
UNSUBSCRIBE
END
CANCEL
QUIT
Failure to honor opt-out requests may result in immediate termination of the Customer’s messaging privileges.
Recipients may also request removal from messaging systems by contacting:
info@bizapp247.com
or by calling 888-374-0555
Customers are solely responsible for maintaining accurate, lawful, and permission-based contact lists.
Customers agree to import, store, and use only permission-based contact lists where recipients have opted in to receive communications.
Customers may not use:
• purchased marketing lists
• third-party lead databases without documented consent
• scraped contact information
• automated list harvesting tools
• publicly available phone number databases
Customers must maintain proof of consent for all contacts included in their messaging lists.
BizApp247 actively investigates reports of spam or messaging abuse.
If you believe that a BizApp247 user is sending unsolicited or unlawful messages, please report the activity to:
support@baytechcompanies.com
or
info@bizapp247.com
Reports should include:
• the sending phone number
• message content
• the sender’s business name if known
• the date and time of the message
BizApp247 may investigate reports and take enforcement actions including account suspension or termination.
BizApp247 reserves the right to suspend or terminate accounts that violate anti-spam policies.
Enforcement actions may include:
• suspension of messaging capabilities
• disabling phone numbers
• campaign termination
• account termination
• reporting abuse to telecommunications carriers or regulatory authorities
Accounts terminated for spam or unlawful messaging activity will not receive refunds.
If you have questions about this SMS Messaging Policy or messaging compliance through BizApp247, contact:
BizApp247
Operated by Baytech Companies, LLC
118 Graceland Blvd. Suite 117
Columbus, Ohio 43214
Phone: 888-374-0555
Email: info@bizapp247.com
